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Anzo
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Time to use your iPhone guru stats

on Thu May 18, 2017 7:19 am
Sup,

So I have two devices in which I use interchangeably. I have a Samsung Note 3 and an iPhone 6. I have no problem with my Android device, but I screwed up something with my iPhone.


  • To make it simple and easy to understand:
    I made a passcode and a fingerprint.
    I forgot my passcode.
    I cannot unlock my phone with my fingerprint unless I enter a valid passcode first.
    My iPhone is disabled (it says for 1 hour).
    I haven't made any extra attempts at passcode.


I plugged it in to my Laptop and ran iTunes. I tried to Restore the device by following the steps from Apple Support.
1. Hold down Wake/Sleep button alongside Home button for at least 8 seconds.
2. Let go of Wake/Sleep button as soon as Apple logo appears.
3. Let go of home button as soon as iTunes logo appears.
4. iTunes should recognize your iPhone on your Laptop and suggest that something is wrong, and directs you to Update/Restore page.
5. Click Restore and Update device.

So I followed these steps and It works, to some extent. Half way through an error message shows up saying you must enter your passcode. I mean this is dump, I'm restoring my device because It's disabled and I cannot remember my passcode.

Anyhow, I don't have an iCloud so things aren't tough. I just want to properly restore my device.

I could use some help here.


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kyosuke kiryu
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Re: Time to use your iPhone guru stats

on Thu May 18, 2017 7:37 am
Go to Apple Store


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Anzo
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Re: Time to use your iPhone guru stats

on Thu May 18, 2017 7:55 am
I was hoping for a more in-depth solution.


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kyosuke kiryu
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Re: Time to use your iPhone guru stats

on Fri May 19, 2017 9:05 am
Honestly that's the only thing left to do. With I phones we are limited when it comes to troubleshooting it after all the steps you tried.


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Staxx
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Re: Time to use your iPhone guru stats

on Fri May 19, 2017 2:29 pm
iPhone 4s, 5s, SE, & 7+ user here....

oh shit dude, that sucks. You prob will have to go to an apple store or send it off. Because without that code, even if you try to completely wipe that phone, when you're going through the reboot part of the reset, it's going to ask for that code.

And there's no way you don't have an icloud account. you needed it before you could download your first app on the phone. The account associated with you icloud, doesnt have to be an "@icloud.com" email. I use my one of my gmail emails to log into icloud. So, I would try logging into icloud with your main email, and try to reset your passcode that way.


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Nuran
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Re: Time to use your iPhone guru stats

on Sat May 20, 2017 12:27 am
put it in a pot of rice that should help
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Anzo
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Re: Time to use your iPhone guru stats

on Sun May 21, 2017 8:00 am
@Nuran now that's a solution, taking the 'in-depth' part a bit more literally aren't you? lol


Anyhow, I managed to restore it. It didn't ask for the old passcode or fingerprint or whatever. It also didn't ask for an iCloud. I just signed in with my Apple ID and that's it. Darn it I'm so glad. I thought my iPhone was done for.

@Staxx I'm not sure what you mean with I must have had an iCloud. I'm positive that I don't. Though yea I don't use my iPhone as much as I do with my Android so I'm may lack some basic knowledge on this one.


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Re: Time to use your iPhone guru stats

on Sun May 21, 2017 2:09 pm
If you go to iCloud.com and log in with your Apple ID you'll be in there like swimwear


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